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New Business Underwriting Deputy Manager

Role purpose
To supervise activities of assigned NBU team to comply with Underwriting philosophy and Underwriting guidelines; deliver fair risk assessment based on sound and profitable underwriting.

Key Accountabilities
  1. Management tasks:
  • Build and document of new process, procedures, guideline and conduct training to end-users on the new procedures to ensure effective performance of NBU team
  • Monitoring quality and productivity of the team to make sure risk assessment and classification correctly as underwriting guidelines and cost efficiency through Case review and proposing for Authority limit revision; participating in resolving underwriting relating complaints
  • Contributing towards underwriter development strategic and annual review planning under the Underwriting Development Program, deploy strategy and various action plans including training & education programs (to staffs and agents...etc.), workshops... to ensure their work performance effectively and developing the underwriting team stronger day by day
  • Proposing/ initiating/ supervising assigned NBU team to ensure team’s activities smoothly executed in accordance with the Company policies to support all business channels effectively
  • Participate in coaching and training for NBU team 
  1. Professional tasks:
  • Responsible for managing assigned NBU team to check Application documents, key in the Proposals into systems, prepare requirement/contract/payment ...etc. to client
  • Supervising the NBU team for documentations, update underwriting query and conditional acceptance, handling the NB queries from Intermediary via communication channels such as email and hotline within the service turnaround standard
  • Underwriting life/accidental/CI and hospital risks of individual and group business under authority limits and based on sound and profitable decisions in accordance with Company principle and guidelines  
  • Co-operating with reinsurer(s) to handle ceding and facultative underwriting cases as well as participate training courses/workshops of reinsurer(s)
  • Effectively building and maintaining relationship with other related sections (Management, Claims, CS, Distribution, Actuary...etc), outsiders such as Government Agencies and stakeholders (if any) to smoothly solve all NBU related issues
  • Control quality of NBU team including of underwriting scope and new business transactions to ensure support Sales effectively and make profitable underwriting
  • Conducting User Acceptance Testing (UAT), prepare test scripts and follow up with IT for error reported; co-ordinating with IT department in system applications related NBU issues to improve NBU underwriting productivity
 Perform assigned tasks by line manager to meet the objectives of Division and the company.
Qualification & Experience Requirements
Education: Bachelor degree. University degree, Medical background or Underwriting is priority.
Other required Degree, Professional Qualifications and Certifications:
Life insurance certificates: LOMA 280, 290, 386, ALU
Technical/ Professional/ Specific Competency Requirements:
  • Good problem solving skills
  • Good in organizing skills
  • Strong analysis, making decision and negotiation skills
  • Proactive, able to work under tight deadline and high pressure
  • Ability do multi-tasks
Relevant Working Experience
  • At least 5 years of underwriting experience in life insurance.
  • At least 2 years of experience at the same level in life insurance.
Required Languages
  • Fluent Vietnamese.
  • Proficient in English both in speaking and writing.
Information technology/ Technical tools
  • Knowledge in computer software and using computer system.
  • Proficient in Word, Excel, PowerPoint.
Personality Requirements  
  • Discipline, honest, careful, calm
  • High responsibility, high commitment
  • Teamwork, Self-motivated
Please send your application to the following address:
Ms Ngân Hằng
Tel: 024.39344939   Ext: 289
Office address: 9th Floor, Sun Red River Building, 23 Phan Chu Trinh, Hanoi
HCM Branch office: 18th Floor, Green Power Building, 35 Ton Duc Thang Street, District 1, HCM